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Would You Spend 9 Days Training to Collect
An Extra $288,000 a Year?
The MGE Communication & Sales Seminars deliver 40.5 total CE across nine days of training that transform how you and your team communicate with patients, so they understand, accept and follow through with the treatment they need.* You can now attend in-person or online!
Seminars A, B and C · 40.5 Total CE · In-Person or Online
Yes! I want more info about the MGE Communication & Sales Seminars
We respect your privacy. Your information will never be shared.
Sound Familiar?
Why don’t patients accept the treatment they need?
1
“I’ll think about it.”
They needed the treatment. They walk out, and they don’t come back.
2
Insurance dictates the plan.
Phased treatment built around coverage instead of what the patient needs.
3
The money conversation is uncomfortable.
Nobody on the team likes presenting fees, so big cases get watered down.
4
One presentation style for every patient.
Every person reacts differently, and most presentations only reach some of them.
5
The hand-off falls apart.
Doctor to coordinator to front desk, and the case gets lost along the way.
6
“I can’t afford it.”
The most common objection, and usually not the true barrier.
It’s usually not the money. It’s the communication.
Thousands of dental professionals attend every year and learn how to explain treatment so patients truly understand, and how to effectively address any questions, concerns and objections they might have.
The Gateway to the MGE Program
Help your patients, boom your collections and move case acceptance to the next level.
Objectives of the seminars:
- Understand what motivates patients. When you use this information in your case presentations, patients understand their treatment plans like they never have before, and begin to want the treatment they need.
- Improve communication with every patient. These seminars teach you easy, effective methods to communicate with your patients and handle objections so they accept and pay for their treatment plans.
- Place the focus on doing what is best for the patient, not the insurance company. No more feeling like insurance companies are dictating treatment. Applying these tools, you can begin doing more full treatment plans, and “phased” treatment plans built around insurance coverage become more and more a thing of the past.
About the Seminars
Seminars A, B and C
Three seminars, delivered monthly at the MGE Florida office in St. Petersburg, FL. Attend in-person or online.
Seminar A
Seminar B
Seminar C
What you learn
Seminar A
Taking the Stress and Pressure Out of the Sales Process
- Who not to sell to: how to identify and handle the “Problem Patient,” in most cases before a bur ever touches a tooth.
- “De-Stressing” case presentations: take the stress and discomfort out of the case presentation, including the financial discussion, regardless of the size of the case.
- Case presentations, the right attitude: present, and have patients accept, full treatment plans regardless of insurance coverage.
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Seminar B
How to Connect with Any Patient and Handle Their Objections
- Different types of people (patients): identify, communicate with and manage different types of patients.
- The sales process: the five phases everyone goes through, and how to move a patient through them.
- Objections: assist your patients to overcome barriers to paying for and starting treatment.
- The source of sales failure and how to avoid it, plus maintaining an environment that promotes success.
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Seminar C
How to Motivate Your Patients to Want What They Need
- Communication: the formula to excellent, effective, professional communication that gets results.
- Treatment options: discuss options so patients select the one that best fits their clinical and personal situation.
- Patient finances: handle “I can’t afford it” so patients make the best choice for their health.
- Practice income and the four steps of selling: present a treatment plan from start to finish so patients are motivated, resolute and committed.
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Highlights
What Will You Learn at These Seminars?
- How to address and overcome patients’ questions or concerns about treatment
- How to help the patient go beyond “just what the insurance covers”
- Uncovering the true barrier to accepting treatment (it’s usually not actually the money)
- The best way to do the “hand off” from the Doctor to the Financial/Treatment Coordinator
- The morning huddle, the perfect patient experience, and much more
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$0B+
CLIENT REVENUE GROWTH
0M+
PATIENT VISITS
+0%
TOP INCOME INCREASE
0
STATES WITH MGE CLIENTS
Don’t Just Take It
From Us
Don’t Just Take It
From Us
James Burden, DDS & Amy Eveland, OM
Amy Eveland is the regional office manager for Dr. James Burden's practices, which have grown from a single office to four practices plus a call center. She has attended the New Patient Workshop three or four times and brings staff each time. The workshop shaped how the group designs its mailings and websites, tracks outflow every week, trains receptionists to convert marketing calls, and manages outside marketing contractors. Dr. Burden reports that new patients were on a downward trend and are now back where they should be, and that he has less stress with associates and a management team running the business side.
David Shannon, DDS
Dr. David Shannon has practiced for 45 years and bought his current San Fernando Valley office in 2008, just before the recession cut his practice by 60 to 70 percent. When he first spoke with MGE he was collecting about $35,000 a month and considering selling. After the New Patient Workshop, collections went to $75,000 a month within about a year, new patients went from six a month to 52, referrals reached 18 in a single month, Google reviews more than doubled, and he added a hygienist four days a week. At 71 he describes practice as a game he enjoys every day.
Nathan Owens, DMD
Dr. Nathan Owens practices in Pulaski, Tennessee, a town of about 10,000 people. Before the New Patient Workshop his office was doing roughly a million dollars a year on 30-some new patients a month. After implementing what he learned, new patients jumped to 50 to 60 a month, and five years on the practice sees 90 to well over 100 new patients a month, produces over 3 million a year out of 11 operatories with 38 employees, and has added a second location. He now works three days a week and has a staff member running the marketing.
Sumbul Naqvi, DMD
Dr. Sumbul Naqvi practices in the Framingham, Massachusetts area, which she describes as a low-income market that used to bring her mostly state-insurance patients. She has attended the New Patient Workshop every year since 2014 to keep her marketing current. New patients went from 20 to 25 a month, where they sat despite heavy marketing spend, to a high of 72 a month, with more fee-for-service and implant patients. Her team's review program took the office from about 40 Google reviews to over 200, and she now directs her outside marketing vendors herself.
Umar Haque, DDS
Dr. Umar Haque came to the New Patient Workshop skeptical, having been through three other consulting groups. He and his team implemented the workshop material immediately: the month before the workshop was one of the office's worst ever, the month after was its best ever, and production rose 40% the following month. Their review program, social media and a rebuilt website took new patients from three to five a month to around 40 a month in the years since.
Chris Sims, DDS
Dr. Chris Sims and his wife Monica of Hamilton, Ontario took over a small, conservative practice knowing how to do dentistry but not how to run a business: 60-hour weeks, no real control, and eight to ten new patients a month. Told by MGE they could double the practice in 90 days, they didn't believe it, then did it, and have since 4Xed production and collections, now seeing over 100 new patients a month with a team that shares their vision.
Gerardo Mercado, DDS
Dr. Gerardo Mercado of Los Angeles bought his practice but still felt like the associate: staff ran their own areas, nothing progressed, and he had no real control. Through the MGE Power Program's leadership and management training he now walks in as a business owner first and a provider second, and within about a year and a half his practice had more than doubled in both collections and new patients.
Ken Cirka, DMD
Dr. Ken Cirka joined MGE seeing about 10 new patients a month in a downtown Philadelphia high-rise shared with 30 other dentists. After 15 years applying MGE's marketing and management systems, his Center City practice has grown more than 25-fold, averages 137 new patients a month on a marketing budget under 3%, employs 20 full-time staff, and has been named the largest dental practice in Philadelphia, while he has stepped back from day-to-day dentistry.
Arvind Philomin, DDS & Divya Adusumilli, DDS
How did you start out? Arvind: I went to NYU College of Dentistry and graduated in 2002. Right after graduating, I did my residency and then four years of implant training while working as an associate. From there, I opened a few practices with a partner. Divya: I also went to NYU College of Dentistry and graduated in 2006. After…
Dr. Saboad Swarrup
COVID knocked Dr. Swarrup's solid practice off its feet — staff and hygienists lost, patients staying away. The MGE New Patient Workshop 'flipped a switch,' and the Power Program followed with concrete practice-management structure and hiring strategies, revitalizing the practice and growing it 50% in just six months.
Rushi Trivedi & Dr. Shilpa Trivedi
Engineer Rushi Trivedi left a Wall Street career to run the business side of his wife Dr. Shilpa Trivedi's practice, which she'd bought within a year of graduating and was working six days a week to sustain. Through MGE's Power Program they've achieved 8X growth, built two thriving practices, and — most importantly for them — reclaimed time together.
Dr. Wisnuski — Elite Dental (Holland, MI)
With 30 years in practice, Dr. Wisnuski of Holland, Michigan had almost no online presence and averaged 10–15 new patients a month — and assumed that was fine. After the MGE New Patient Workshop he built an organized, trackable marketing presence and tripled new patients within a few months.
Upcoming Dates
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Seminars A, B and C are delivered monthly. Attend in-person in St. Petersburg, FL or online.
NOV
5–7
Sales Seminar C, How to Motivate Your Patients to Want What They Need
November 5–7, 2026 · LIVE-STREAM AVAILABLE · 40.5 CE CREDITS ·
DEC
3–5
Sales Seminar A, Taking the Stress and Pressure out of the Sales Process
December 3–5, 2026 · LIVE-STREAM AVAILABLE · 40.5 CE CREDITS ·
JAN
7–9
Sales Seminar B, How to Connect With Any Patient and Handle Their Objections
January 7–9, 2027 · LIVE-STREAM AVAILABLE · 40.5 CE CREDITS ·
FEB
4–6
Sales Seminar C, How to Motivate Your Patients to Want What They Need
February 4–6, 2027 · LIVE-STREAM AVAILABLE · 40.5 CE CREDITS ·
Dates update automatically from the MGE event schedule. See the full schedule at /seminar-schedule/.
OUR PROMISE
Real Seminar Results
The average increase after 1 month is 20% ($13,796) per month. After 3 months it is 24% ($16,000) per month. After 12 months it is 36% ($24,448) per month. These numbers are based off a study taken from 127 randomly selected dental practice owners who attended the ABC seminars between 2015 and 2018.*
About MGE: Management Experts
MGE Management Experts Inc. is a Nationally Approved PACE Program Provider for FAGD/MAGD credit. Approval does not imply acceptance by any regulatory authority or AGD endorsement. 04/01/2024 to 03/31/2027. Provider ID# 305927. *Results may vary from client to client, especially depending on the client’s degree of dedication to positive change. As such, no particular result can be promised or guaranteed to any client.
LEARN MORE ABOUT MGE
What Will You Learn at These Seminars?
Here are some of the highlights:
- How to address and overcome patients’ questions or concerns about treatment
- How to help the patient go beyond “just what the insurance covers” when they need further treatment
- Why every person reacts differently and how to connect with each personality type
- What makes the diagnosis land home in a person’s mind
- Working enough time into the schedule for case presentations and consultations
- Uncovering the true barrier to accepting treatment (it’s usually not actually the money)
- Presenting treatment options so that the patient opts for the ideal treatment plan
- Using visual aids to make the diagnosis and ramifications more real to the patient
- Getting the patient on your side to overcome barriers together and work out financial arrangements
- How the whole team can contribute to case acceptance and treatment plan completions
- The best way to do the “hand off” from the Doctor to the Financial/Treatment Coordinator
- Guidelines for making solid financial arrangements prior to scheduling treatment
- The morning huddle and crafting the perfect patient experience, and MUCH more
What Happens Next
Reserve your seat.
Don’t wait! Start increasing your practice collections today. Call 800-640-1140 or fill out the form and we’ll get you registered.
1
Request more info
Fill out the form or call us. You’ll hear back the same business day.
2
Pick Seminar A, B or C
Start with Seminar A, or jump in wherever you are in the sequence.
3
Attend in person or online
Nine days of training, 40.5 total CE, delivered monthly in St. Petersburg, FL.
Reserve My Seat
or call (800) 640-1140
Yes! I want more info about the MGE Communication & Sales Seminars
We respect your privacy. Your information will never be shared.
Don’t Wait.
Start Increasing Your Collections Today.
Thousands of Dental Professionals Attend Every Year.
With all of this in place, collections rise, your patients are healthier, and the practice runs smoother. For more information, call 800-640-1140 or register for an upcoming seminar.
Reserve My Seat
Prefer to talk?
Questions about Seminars A, B or C? Call (800) 640-1140.
MGE: Management Experts, Inc. is a practice management training company. MGE does not provide clinical training, nor do we advise on clinical matters. Results referenced on this page are based on client-reported data and are not a guarantee of specific outcomes; individual results depend on implementation of the material. The Power Program is an educational program. Participants remain solely responsible for the management and operation of their practices. © MGE: Management Experts, Inc. All rights reserved.