Last updated on November 3rd, 2025 at 09:03 pm Building a productive and growing recall program is one of the most important aspects of running a dental practice. With MGE clients, we want to see the Hygiene Department steadily growing with a high percentage of patients being retained on a regular hygiene schedule. Over time this translates to more patients…
Last updated on November 3rd, 2025 at 09:07 pm Key Performance Indicators (or “KPIs”) are a hot topic right now, and for a good reason! In a nutshell, KPIs would be the more important statistics you would keep to gauge the success and expansion potential for your dental practice. Tracking these gives you a complete picture of your practice along…
Last updated on November 18th, 2025 at 05:52 pm Did you know that your Hygiene Department alone should cover your entire practice’s overhead? Yup! It’s not only possible—it’s not hard to achieve. And a large part of this is getting your overdue and inactive patients to come back. In my previous two articles, “Should Dentists Focus on Active or Total…
Is your dental practice not growing as quickly as you think it should? If so, there’s a good chance this lack of growth has more to do with patient attrition and failures in your hygiene department than it does with your new patient marketing. As I mentioned in last week’s article, I’ve lectured to and met with thousands of dentists…
Last updated on November 4th, 2025 at 12:24 am What’s the difference between active charts and total charts? And as a practice owner, which way should you be viewing it? As an executive at MGE, I’m out lecturing to dentists just about every week. For that matter, over the past 10 years I’ve lectured to and met with several thousand…
Last updated on November 17th, 2025 at 07:36 pm Q: I want to build up my Hygiene Department, but I’m not sure where to begin. Where should I start? Building a super-productive Hygiene Department is a B-I-G topic on which I could spend well in excess of 10,000 words answering your question! That said, I want to give you a…