Last updated on November 4th, 2025 at 11:21 am One of the direct ways to increase productivity is by reactivating overdue or “inactive” patients and getting them back into the practice via the hygiene schedule. I’ve always thought that the only thing better than a new patient was an existing one that hasn’t been into the practice for a while.…
Last updated on November 13th, 2025 at 07:36 pm Hygienists are an important part of your practice. So, having an amazing person in this role is critical! When you have a hygienist who is good with people, knows what is expected of them and takes great care of patients, it can add considerable value to your practice. On the other…
Hygiene cancellations and no-shows can be a REAL problem. And beyond the negative effect on office morale, they can also cost a practice tens of thousands of dollars a year. Think about it. If you have just five cancellations or no-shows a week that go unfilled, at an average of $125 an appointment, that $625 a week, $2700 a month…
Last updated on November 4th, 2025 at 02:45 pm Hygienists play a huge role in the value and growth of a dental practice. Some very smart people have said that, ultimately, a dental practice is only as valuable as its hygiene department—and they wouldn’t be wrong. In fact, a properly run hygiene department should produce at least 30% of the…
In our magazines, we do a Q & A where I answer your practice management questions. I received this question and thought it would be interesting to go over. Oh, and before I begin, I wanted to mention that we have a couple of FREE ebooks that have information on these subjects. They are the Comprehensive Case Acceptance Ebook and…
Last updated on November 17th, 2025 at 03:09 pm Controversial statement warning: We (dentists) are unwittingly ruining our profession. Yeah…you read that right. There’s something that most of us do (it’s so common, you may have even done it today), that: Negatively affects rapport with patients; and potentially makes them lose trust in us, Creates cancellations and no-shows in our…