Last updated on November 4th, 2025 at 03:07 pm Q: I have an ongoing debate with my friends. I think spending more time with new patients creates the most positive first impression. The last thing I want is for a new patient to feel that I’m rushing. I want to create a lasting relationship with the patient. Others feel that…
Hygiene cancellations and no-shows can be aggravating… on many levels. Beyond the obvious—lost production and a hygienist with no patient, there’s the more subtle effects: lowered morale, the upset/annoyance felt by the staff and/or the hygienist and occasional finger-pointing: “I thought you confirmed that patient…” And let’s not forget the lost opportunity for that patient and the practice to monitor…
If you’re a general dentist, your practice is only as strong as your hygiene department. You may have heard this before. And it’s true. In fact, it’s the first thing I cover when meeting a client who’s newly enrolled in the MGE program. And chances are, you’ve seen all types of hygiene/recall programs that can allegedly do “wonders” for your…
Last updated on November 4th, 2025 at 03:50 pm Welcome to the latest edition of “Ask Sabri” where MGE’s D/COO answers practice management and practice production questions from all over the US and Canada. Both questions today concern reaching out to your patients to get them back into the practice for hygiene or treatment. Q: How important is it to…
Last updated on November 4th, 2025 at 04:55 pm If you have an operational recall program, your hygiene department should be a fruitful source of productive procedures for your (the doctor’s) schedule. But there are a few ways this can go wrong. I was in practice for about 13 years before I became an MGE client, and I can tell…
Last updated on November 13th, 2025 at 07:48 pm If we “all” know: That 25-30% of a dental practice’s production should be coming from hygiene, and That the average dental practice should be adding at least one day a week of hygiene every year the office is open, then Why do only perhaps 10-20% of dental practices fit the criteria above?…