Last updated on November 19th, 2025 at 07:39 pm Note: This blog post is being provided as suggestions and ideas from which to construct bonus systems for your office. This is not to be taken as a guarantee that the information provided is appropriate to your practice. Each practice is individually responsible for ensuring that any bonus system implemented complies…

If you’ve recently heard that a big DSO (Dental Service Organization) opened up across town—or even next door, you’re probably wondering, “How am I supposed to compete with that?” I get it. On the surface, it looks intimidating. They’ve got the big signs, the massive marketing budgets, and they seem to be everywhere all at once. But let me stop…

In any thriving dental practice, treatment acceptance and follow-through are critical to both patient health and practice success. Managing this process effectively can be a challenge without a well-structured approach—and that’s where a Treatment Coordinator comes in. A Treatment Coordinator is essentially the sales department of a dental office, guiding patients through the financial and logistical aspects of their care.…

You present a treatment plan—maybe crowns, implants, or a full-mouth rehab—and the patient says, “Thanks, I’ll think about it.” They leave. Maybe they do what insurance covers. But the full case? It walks out the door. The treatment was clinically sound. Financing was available. You explained it clearly. So what went wrong? It wasn’t the cost. It was the time.…

Finding good staff… this seems to be a never-ending problem for so many dental offices. Maybe you have good staff already and don’t even know it. Or maybe you know it, but you are just waiting for the day they leave you because “the good ones always do.” Well, I want to help you with that! Retention is the sought-after…

Last updated on November 20th, 2025 at 12:11 am Last updated on November 4th, 2025 at 12:04 am Finding the right office manager is one of the most important leadership decisions you’ll make in your dental practice. When it comes to hiring, two key questions always come up: “What traits should I be looking for? Is it better to promote…