Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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Featured image for “Tips for Presenting Full Mouth Implant Cases”

Case Acceptance

Tips for Presenting Full Mouth Implant Cases

Sep 23rd, 2025
Presenting full mouth implant cases can feel daunting—not just for the dentist, but also for the patient. With treatment plans ranging anywhere from $15,000 to $60,000, these are not quick or casual decisions. Success depends on creating the right environment, communicating effectively, and guiding patients through a process where they can see the value and make a confident choice. Beyond…
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Hiring

What to Do When a Patient Is Disapproved for Financing

Sep 17th, 2025
Imagine this: You’ve just presented a comprehensive treatment plan. The patient is excited and motivated to move forward. You send them to the treatment coordinator to sort out the finances… only to find out they were denied financing. Now what? Don’t let that be the end of the story. Here’s how to approach this situation to salvage the case—and prevent…
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Hiring

Increasing Profitability in Your Practice

Sep 10th, 2025
Many dentists put in grueling hours—sometimes six days a week—yet still struggle to cover overhead. The problem isn’t effort. It’s structure. Profitability in dentistry doesn’t come from working yourself to exhaustion, but from aligning your systems so they work for you instead of against you. When your practice is well-organized financially and operationally, you can work fewer hours, provide better…
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Overhead and Profitability

How to Create a Staff Bonus Plan for Your Dental Practice!

Sep 9th, 2025
Note: This blog post is being provided as suggestions and ideas from which to construct bonus systems for your office. This is not to be taken as a guarantee that the information provided is appropriate to your practice. Each practice is individually responsible for ensuring that any bonus system implemented complies with the applicable federal, state, and local accounting, tax,…
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Case Acceptance

4 Traits That Set You Apart from DSOs

Jul 23rd, 2025
If you’ve recently heard that a big DSO (Dental Service Organization) opened up across town—or even next door, you’re probably wondering, “How am I supposed to compete with that?” I get it. On the surface, it looks intimidating. They’ve got the big signs, the massive marketing budgets, and they seem to be everywhere all at once. But let me stop…
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Hiring

Do You Need a Treatment Coordinator—Or More Than One?

Jul 17th, 2025
In any thriving dental practice, treatment acceptance and follow-through are critical to both patient health and practice success. Managing this process effectively can be a challenge without a well-structured approach—and that’s where a Treatment Coordinator comes in. A Treatment Coordinator is essentially the sales department of a dental office, guiding patients through the financial and logistical aspects of their care.…
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