Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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Ask Sabri: Two Helpful Tips on Dental Staff Management and Training

by Sabri Blumberg

Aug 27th, 2014

Dental Staff Management: When to Train Staff & How to Monitor Staff Production When You’re Busy with Patients Q: Any suggestions on when to do staff training? Time for staff training should be worked into your office schedule on a weekly basis, usually just before or after normal production hours. The length of time that you dedicate to staff training…

Practice Management

Making Your Morning Huddle Productive!

by Jeffrey M. Blumberg

Jul 16th, 2014

Many offices have a “morning huddle.” And what’s covered at this meeting varies from office to office. And while many offices coordinate the day’s treatment—very few coordinate how the office will actually achieve their production goals for that day or week. To that end, one of the first things MGE clients implement in their practices is a “Morning Production Meeting.”…

Case Acceptance

Ask Sabri: Increasing Referrals, Hiring Front Desk Staff, and Presenting Cases

by Sabri Blumberg

Jul 9th, 2014

Q: Any suggestions on how to increase new patient referrals? Believe it or not, the most effective way that I’ve seen to get more referrals is to increase case acceptance! Why? MGE’s COO Jeff Blumberg explains in this blog post on New Patient Acquisition, Part III. Now, assuming you have no problem in the case acceptance department, what can you…

Team Management

Today’s Small Problem is Tomorrow’s Catastrophe

by Jeffrey M. Blumberg

Jun 25th, 2014

I want to start this post on the subject of dental problems off by illustrating its primary message. As a dentist, what’s your take on this conversation? Doctor: “Joe (patient), we need to do something about this tooth. I’m concerned that if we don’t treat it now (with a crown, inlay, etc.) we’ll be looking at a root canal in…

Scheduling

Ask Sabri: Boosting Afternoon Production & Addressing Requests for a Raise

by Sabri Blumberg

May 7th, 2014

Mornings and evenings on my schedule are busy, but afternoons are extremely slow. What can I do about this? This is really a control issue. Who’s in charge of the schedule—your office or your patients? Although some people cannot come in mid-day, most can take some time off when needed for a dental procedure. Whoever does scheduling in your office…

Scheduling

Ask Sabri: Scheduling, Bonus Plans & Training New Staff

by Sabri Blumberg

Apr 23rd, 2014

Q: How can I set up my schedule so patients wait no longer than 10 minutes? To ensure that no patient waits longer than 10 minutes requires some planning. First, have a clear idea (and policy for your staff) on how long each of your clinical procedures normally takes. Secondly, I would take the additional time for hygiene checks and…

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Team Management

Ask Sabri: Two Helpful Tips on Dental Staff Management and Training

Making Your Morning Huddle Productive!

Ask Sabri: Increasing Referrals, Hiring Front Desk Staff, and Presenting Cases

Today’s Small Problem is Tomorrow’s Catastrophe

Ask Sabri: Boosting Afternoon Production & Addressing Requests for a Raise

Ask Sabri: Scheduling, Bonus Plans & Training New Staff

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