CLIENT SUCCESS STORY

James Burden, DDS & Amy Eveland, OM

Amy Eveland is the regional office manager for Dr. James Burden's practices, which have grown from a single office to four practices plus a call center. She has attended the New Patient Workshop three or four times and brings staff each time. The workshop shaped how the group designs its mailings and websites, tracks outflow every week, trains receptionists to convert marketing calls, and manages outside marketing contractors. Dr. Burden reports that new patients were on a downward trend and are now back where they should be, and that he has less stress with associates and a management team running the business side.

“What Dan says works. I don't trust anybody else with my Marketing. We were on a downward trend for new patients and now we're back where we should be.”

James Burden, DDS & Amy Eveland, OM
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