From a business perspective, how big of a “deal” is it to run behind schedule? I’ve seen some doctors become so accustomed to running behind that, after a while, it seems like a normal part of doing business. If you have a good scheduling system, it should be very rare to make patients wait longer than 5-10 minutes. (See the…
Last updated on November 12th, 2025 at 12:30 am Leslie Pasco, DDS We’ve all experienced this: an emergency new patient clamors to be seen immediately, comes in for a brief visit to get out of pain, is difficult to work on…and then we never see or hear from them again. As a result, it can be tempting to assume that…
Last updated on November 17th, 2025 at 03:12 pm This post is actually part II of my post from last week: The Difference Between Lowe’s and Home Depot—and How this Applies to Your Dental Practice! If you’d like to read it before reading this post. In a nutshell—at least in my experience, the primary difference between Lowe’s and Home Depot…
Last updated on November 4th, 2025 at 05:17 pm What’s the real difference between Lowe’s and Home Depot? And what in the world does this have to do with running your dental practice? I’ll get to that later… Back to my question: What’s the difference? They are both home improvement “superstores” that sell virtually the same stuff. They also have…
Last updated on November 4th, 2025 at 05:19 pm This week’s post is from Dr. Leslie Pasco. She has been practicing for nearly two decades. In the mid-2000s she became an MGE client, and took to the management and executive training quickly! By the time she completed the MGE program she had more than quadrupled her patient base and production…
Last updated on November 4th, 2025 at 05:44 pm After six (and now seven) articles on the subject; are you sick of hearing about how to fix new patient problems yet? On a serious note though, if you’ve stuck with me for the last six articles—I hope you’ve found them helpful. You can find these earlier issues here: Part I,…