If you’re a GP who is getting a healthy flow of new patients and retaining a decent amount with continuously growing recall, you will eventually run into a good problem: You need more help. At some point, one doctor just isn’t enough.  There’s only so much one person can do, no matter how efficient they are. And if recall keeps…

There have been several very important and impactful changes to the “normal” in the hiring and staffing world today.  Many of these changes have happened over the past 5 years slowly and you may have missed them and find yourself facing difficulties because of them.  I wanted to write this article to help you identify them, but more importantly, so you can adjust and hopefully rid yourself of any of these problems if you…

Last updated on November 19th, 2025 at 11:22 pm Imagine this: You’ve just presented a comprehensive treatment plan. The patient is excited and motivated to move forward. You send them to the treatment coordinator to sort out the finances… only to find out they were denied financing. Now what? Don’t let that be the end of the story. Here’s how…

Last updated on November 19th, 2025 at 11:49 pm Last updated on November 19th, 2025 at 07:38 pm Last updated on November 3rd, 2025 at 11:07 pm Many dentists put in grueling hours—sometimes six days a week—yet still struggle to cover overhead. The problem isn’t effort. It’s structure. Profitability in dentistry doesn’t come from working yourself to exhaustion, but from…

If you’ve recently heard that a big DSO (Dental Service Organization) opened up across town—or even next door, you’re probably wondering, “How am I supposed to compete with that?” I get it. On the surface, it looks intimidating. They’ve got the big signs, the massive marketing budgets, and they seem to be everywhere all at once. But let me stop…

In any thriving dental practice, treatment acceptance and follow-through are critical to both patient health and practice success. Managing this process effectively can be a challenge without a well-structured approach—and that’s where a Treatment Coordinator comes in. A Treatment Coordinator is essentially the sales department of a dental office, guiding patients through the financial and logistical aspects of their care.…