Hiring

Find and hire the right people for your practice. Learn how to identify, interview, and select team members who contribute to growth.

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What to Do When a Patient Is Disapproved for Financing

by Jeffrey M. Blumberg

Sep 17th, 2025

Imagine this: You’ve just presented a comprehensive treatment plan. The patient is excited and motivated to move forward. You send them to the treatment coordinator to sort out the finances… only to find out they were denied financing. Now what? Don’t let that be the end of the story. Here’s how to approach this situation to salvage the case—and prevent…

Hiring

Increasing Profitability in Your Practice

by Sabri Blumberg

Sep 10th, 2025

Many dentists put in grueling hours—sometimes six days a week—yet still struggle to cover overhead. The problem isn’t effort. It’s structure. Profitability in dentistry doesn’t come from working yourself to exhaustion, but from aligning your systems so they work for you instead of against you. When your practice is well-organized financially and operationally, you can work fewer hours, provide better…

Case Acceptance

4 Traits That Set You Apart from DSOs

by Sabri Blumberg

Jul 23rd, 2025

If you’ve recently heard that a big DSO (Dental Service Organization) opened up across town—or even next door, you’re probably wondering, “How am I supposed to compete with that?” I get it. On the surface, it looks intimidating. They’ve got the big signs, the massive marketing budgets, and they seem to be everywhere all at once. But let me stop…

Hiring

Do You Need a Treatment Coordinator—Or More Than One?

by Sabri Blumberg

Jul 17th, 2025

In any thriving dental practice, treatment acceptance and follow-through are critical to both patient health and practice success. Managing this process effectively can be a challenge without a well-structured approach—and that’s where a Treatment Coordinator comes in. A Treatment Coordinator is essentially the sales department of a dental office, guiding patients through the financial and logistical aspects of their care.…

Hiring

Why do Many Case Presentations FAIL?

by Jeff Santone

Jul 9th, 2025

You present a treatment plan—maybe crowns, implants, or a full-mouth rehab—and the patient says, “Thanks, I’ll think about it.” They leave. Maybe they do what insurance covers. But the full case? It walks out the door. The treatment was clinically sound. Financing was available. You explained it clearly. So what went wrong? It wasn’t the cost. It was the time.…

Hiring

Staff Retention Strategies That Actually Work

by Ashley Fuegel

Jul 2nd, 2025

Finding good staff… this seems to be a never-ending problem for so many dental offices. Maybe you have good staff already and don’t even know it. Or maybe you know it, but you are just waiting for the day they leave you because “the good ones always do.” Well, I want to help you with that! Retention is the sought-after…

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What to Do When a Patient Is Disapproved for Financing

Increasing Profitability in Your Practice

4 Traits That Set You Apart from DSOs

Do You Need a Treatment Coordinator—Or More Than One?

Why do Many Case Presentations FAIL?

Staff Retention Strategies That Actually Work

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