I want to go over a few small—but costly—mistakes I see practice owners and managers make when it comes to staff. These are things that seem minor in the moment, but they add up and often lead to losing potentially great team members. The good news? They’re totally avoidable. Hiring When You Know It’s Not a Fit You’ve got the…
Last updated on November 3rd, 2025 at 11:47 pm Bringing a new associate into your dental practice should mark a time of growth, increased patient access, and a lighter load for the senior dentist. But too often, it becomes a source of stress, patient dissatisfaction, or internal conflict. Why? Because integrating a new associate isn’t just about filling a chair—it’s…
Last updated on October 31st, 2025 at 01:56 pm Creating a successful dental practice is about more than just top-notch clinical care. A strong, well-coordinated team is crucial to delivering exceptional patient experiences and ensuring smooth operations. But how do you build and maintain a high-performing team? It all starts with the right hiring, clear role definitions, and providing growth…
Let’s be honest—running a dental practice is a lot more than just seeing patients and performing procedures. A smooth, well-run office depends on strong teamwork, clear communication, and continuous learning. But finding the time for professional development? That’s where it gets tricky. If you’ve ever tried scheduling a long team meeting or an after-hours training session, you probably know how…
Last updated on November 17th, 2025 at 07:31 pm Q: I’m having a hard time keeping good employees in my practice. How can I minimize staff turnover? A: Thank you for your question! Especially in today’s labor market with more job-hopping than ever, this is an important topic. In any business, regardless of what that business is, you are always…
Last updated on November 3rd, 2025 at 02:54 pm The main reason for upsets between staff in your practice is due to lack of coordination. I see it all the time and it’s actually a very easy fix! Your employees are a team, meaning they should be working together towards a common goal. When your staff know what they should…