Last updated on November 3rd, 2025 at 04:37 pm So, you’ve hired on some great staff and they’ve been working with you for a while. Now, the question is: how do you keep them accountable? How do you get them to take initiative? And how do you determine when an employee is ready for a raise? It can be frustrating…
Last updated on November 11th, 2025 at 07:46 pm Do you ever feel frustrated that your staff don’t seem to care as much about the practice as you do? And when there are problems—production is low, or other improvements need to be made—are you always the one that has to take initiative to fix it? Naturally, as the practice owner…
Last updated on November 12th, 2025 at 12:13 am Whether you’re a dentist mostly on your own looking to build a great team, or you already have a full complement of staff and are looking to get everybody on the same page, this article is for you! This will help you put together a dental team you can trust to…
Last updated on November 4th, 2025 at 03:27 pm “How can I get my staff to take more responsibility?” I’ve been asked this question a lot, and I mean a real lot, over my career. It might be asked in those exact words or in some variation with relation to a specific position, e.g. “How can I get my hygienist…
Last updated on November 4th, 2025 at 04:01 pm When a long-term, productive staff member leaves your practice (whatever the reason), what do you actually lose? Beyond their ongoing (and potential future) contributions to your practice, you’ve also lost: Years of experiential track and time spent working together with the rest of the team (i.e. everything they knew how to…
Last updated on November 4th, 2025 at 04:51 pm How do you know if you’ve hired the right employee? Very often I see doctors (or office managers) virtually neurotic about hiring the right people. Scouring resumes, doing interviews, using all the tricks they know or have read about to make sure—absolutely sure—they have found the “right” person. Obviously, hiring someone…