Last updated on November 5th, 2025 at 01:37 am Note: This article is directed primarily at the hiring of new dental front desk staff. While some of the information in this article could be applicable for other new staff in the practice (i.e. new dental assistants, etc.), depending on the state you are in, some back office staff may need…
Last updated on November 5th, 2025 at 01:51 am Working in the same environment day after day can, to a degree, numb the senses. I’ll give you an example: Years ago, I noticed a nine-inch stack of files on a co-worker’s desk. It was neatly stacked in the far right-hand corner. We worked together quite a bit, and every few…
How should you determine the right staff complement for your office? When is it time to add a new position instead of making do with what you’ve got? These are important questions to ask because over-hiring can make your overhead go out of control, but on the flip-side, refusing to hire needed positions as you grow will cap your growth…
Last updated on November 17th, 2025 at 07:44 pm As the Director of Practical Application here at MGE, I work with our clients and office managers on a daily basis. A big issue—especially with new clients—is personnel—specifically how to find good employees. While there is quite a bit to this subject, the four most common, yet easy to fix mistakes…
Last updated on November 12th, 2025 at 02:12 pm As a practice grows, personnel must grow with it, and teambuilding can really make or break an office’s expansion. Many practice owners, by putting new employees on the job without proper training and apprenticing, can set themselves up for a loss in this regard. I’ve seen it happen too many times…
Last updated on November 12th, 2025 at 12:31 am A while back I was in Sacramento, CA with Dr. Winteregg to deliver the MGE Effective Case Acceptance Seminar. In speaking with a few of the doctors in attendance, I noticed something that seems to be a bit of a trend in dental practices all over the country: friction between the…