Last updated on November 4th, 2025 at 06:52 pm Q: Over time, I’ve added several new services to my practice, including Invisalign and implants, but I’m not doing as many cases as I’d hoped. Any ideas? Great question! And I know this can be frustrating. You have a new skill-set, you can do wonderful things for your patients and really…
Last updated on November 12th, 2025 at 03:27 pm At one time or another, every office goes through a patch of staff-related “drama.” Once discovered, it’s what you do about it that more or less determines a) whether it continues and b) occurs again. And with the impact office “drama” can have on morale, productivity and staff turnover—it’s worth having…
Last updated on November 4th, 2025 at 05:22 pm Editor’s Note: For this week’s blog post, we’d like to welcome guest author Aleksandr Dayanayev, DDS. Dr. Dayanayev is a general dentist practicing in New York, as well as a speaker and seminar instructor for MGE. As the New Year approaches, it’s important to: Review the prior year, Evaluate areas that…
Managing staff while spending most of your time chairside is no easy task. And when things get out of hand, you may begin to feel more like a babysitter than a business owner. That said, managing your staff properly is vitally important, as the combined effort of the entire team is what generates all of the practice’s production and income.…
Last updated on November 4th, 2025 at 05:02 pm Should you share office production and collection numbers with ALL of your staff? What are the benefits? And are there any drawbacks to this position? Doesn’t it make your staff only care about the numbers—or worse, ask for more money? And finally, how much of the “numbers” should you share with…
Last updated on November 17th, 2025 at 03:19 pm Q: Is it important to have a dedicated Scheduling Coordinator or can this function be shared amongst all of the front desk staff? Great question! The problem with sharing a function is that you end up with a situation where nobody is really responsible or accountable for that function. A scheduler…