Last updated on November 13th, 2025 at 04:00 pm We all want more new patients. More new patients = growing practice = more potential production and so on, right? So we spend a few bucks on marketing to get the phone to ring. And then we run into a snag: The new patients coming in don’t accept treatment or follow…

Last updated on November 12th, 2025 at 12:30 am Leslie Pasco, DDS We’ve all experienced this: an emergency new patient clamors to be seen immediately, comes in for a brief visit to get out of pain, is difficult to work on…and then we never see or hear from them again. As a result, it can be tempting to assume that…

Last updated on November 4th, 2025 at 05:19 pm This week’s post is from Dr. Leslie Pasco. She has been practicing for nearly two decades. In the mid-2000s she became an MGE client, and took to the management and executive training quickly! By the time she completed the MGE program she had more than quadrupled her patient base and production…

Last updated on November 13th, 2025 at 07:43 pm More and more dentists these days are advertising online—especially with Google Adwords. Of course, there are other forms of online advertising, and some of them can work quite well, but for this post we’ll focus on Google. If you haven’t used pay-per-click or want to know more about it, check out…

Last updated on November 4th, 2025 at 05:41 pm Are we there yet? I began asking myself this question about two articles ago! And if you’ve been following along with my posts, you may have been asking the same thing. The answer: yes! This post (Part VIII) is the final installment in this eight-part series about how to fix new…

Last updated on November 4th, 2025 at 05:44 pm After six (and now seven) articles on the subject; are you sick of hearing about how to fix new patient problems yet? On a serious note though, if you’ve stuck with me for the last six articles—I hope you’ve found them helpful. You can find these earlier issues here: Part I,…