Last updated on November 4th, 2025 at 03:07 pm Q: I have an ongoing debate with my friends. I think spending more time with new patients creates the most positive first impression. The last thing I want is for a new patient to feel that I’m rushing. I want to create a lasting relationship with the patient. Others feel that…
Last updated on November 4th, 2025 at 03:23 pm This article is from the Ask Sabri Column, where dental clients and readers can ask questions to our Deputy COO, Sabri Blumberg, about their dental practice. In this issue, Sabri gives her advice regarding the price shopper and how you can turn them into new patients. Have your own question? Submit…
Last updated on November 17th, 2025 at 07:38 pm Does the quality of your new patient examination have any bearing on: Long-term patient retention? Referrals? Case Acceptance? Reducing Cancellations and No-Shows? I’ll cut to the chase… YES! In big bold capital letters! I’ve seen this prove out time and again. A high-quality new patient exam that “knocks a patient’s socks…
If you’ve ever done any marketing for your dental practice, you’ve probably experienced (to one degree or another) two issues: A slew of new patients that cancel or no-show for their appointments or New patients who are fine with getting X-rays and a cleaning, but refuse further treatment for any number of reasons (can’t afford it, bad insurance, poor credit,…
Last updated on November 17th, 2025 at 01:39 pm In conversations with dentists and/or their office managers, it’s not uncommon for me to hear something like this regarding new patient scheduling: We did some new patient marketing, got a lot of phone calls and appointments…but hardly any of them showed up! The usual “culprit” behind this abysmal no-show rate: the…
Last updated on November 11th, 2025 at 07:59 pm How much should you be spending on marketing? Before getting into the exact numbers, the first thing I want to say is that your marketing budget should be a percentage of collections, and it should grow as the practice grows. Most dentists forget this little detail. They start doing some marketing…