Last updated on November 12th, 2025 at 12:52 am Q: Our office is doing OK, we’re happy with our level of collections and new patients, but we’d like to do a lot better. Any suggestions? A: Thank you for your question. Being unfamiliar with your practice and having never met you, I’m going to keep my answers pretty general. I’m…
Last updated on November 13th, 2025 at 02:56 pm Neil Winteregg What’s the point of marketing? What are we spending all that money and time for? When we market our practice, or any business for that matter, the whole point is for the phone to ring. And when that phone rings, and a new patient is calling in, they expect…
Last updated on November 13th, 2025 at 06:48 pm As one of the main speakers at the MGE Communication and Sales Seminars for the past twenty years, I’ve been asked (and answered) a lot of questions about the subject matter or treatment acceptance in general. With that in mind, I thought it would be fun to draft a blog post…
Last updated on November 14th, 2025 at 03:20 pm Most dentists would be happy to see more new patients. It’s the solution we focus on for practice growth. More new patients means more production, right? In general terms, this is correct. But I’ve also seen new patient centric focus go horribly wrong. Between joining HMOs and other heavily discounted insurance…
Last updated on November 4th, 2025 at 02:52 pm Poor treatment acceptance can create a lot of problems in a dental practice. For the dentist, it means performing less of the type of dental treatment that they enjoy. It’s more single tooth dentistry in lieu of quadrant dentistry, especially if patients aren’t accepting comprehensive treatment. From an overall practice perspective,…
Last updated on November 4th, 2025 at 03:00 pm Do you have “New Patient-itis?” If you do, you’re not alone. It’s an affliction that’s run rampant among a considerable percentage of the dentists in the United States and Canada. “New Patient-itis” is (jokingly) defined as “an obsession or fixation on ‘New patients’ as the solution to all practice and profitability…