Last updated on November 17th, 2025 at 06:01 pm When we use the term “new patient conversion,” what are we talking about? Simple: We’re referring to the process of turning an incoming call into a new patient that actually shows up into the office. Now, with this in mind, we could also measure the performance of this area in your…

Last updated on November 13th, 2025 at 08:07 pm Want more new patients, but not sure exactly where to start? I understand—with so many options available to market your practice, making the “right” decision can be overwhelming if not downright confusing! With that in mind, I’ve put this post together to at least provide a “base” from which to operate…

Last updated on November 4th, 2025 at 03:04 pm Neil Winteregg–Service Consultant Pretty much everybody anywhere, in dentistry or any business for that matter, would agree that the best new business comes from the referred family and friends of your existing patients (customers). And it’s easy to see why. The person arrives already wanting your product. They are also normally…

Last updated on November 4th, 2025 at 03:07 pm Q: I have an ongoing debate with my friends. I think spending more time with new patients creates the most positive first impression. The last thing I want is for a new patient to feel that I’m rushing. I want to create a lasting relationship with the patient. Others feel that…

Last updated on November 4th, 2025 at 03:23 pm This article is from the Ask Sabri Column, where dental clients and readers can ask questions to our Deputy COO, Sabri Blumberg, about their dental practice. In this issue, Sabri gives her advice regarding the price shopper and how you can turn them into new patients. Have your own question? Submit…

Last updated on November 17th, 2025 at 07:38 pm Does the quality of your new patient examination have any bearing on: Long-term patient retention? Referrals? Case Acceptance? Reducing Cancellations and No-Shows? I’ll cut to the chase… YES! In big bold capital letters! I’ve seen this prove out time and again. A high-quality new patient exam that “knocks a patient’s socks…