Last updated on November 12th, 2025 at 12:13 am Whether you’re a dentist mostly on your own looking to build a great team, or you already have a full complement of staff and are looking to get everybody on the same page, this article is for you! This will help you put together a dental team you can trust to…
Last updated on November 4th, 2025 at 03:27 pm “How can I get my staff to take more responsibility?” I’ve been asked this question a lot, and I mean a real lot, over my career. It might be asked in those exact words or in some variation with relation to a specific position, e.g. “How can I get my hygienist…
Last updated on November 4th, 2025 at 04:01 pm When a long-term, productive staff member leaves your practice (whatever the reason), what do you actually lose? Beyond their ongoing (and potential future) contributions to your practice, you’ve also lost: Years of experiential track and time spent working together with the rest of the team (i.e. everything they knew how to…
Last updated on November 4th, 2025 at 04:51 pm How do you know if you’ve hired the right employee? Very often I see doctors (or office managers) virtually neurotic about hiring the right people. Scouring resumes, doing interviews, using all the tricks they know or have read about to make sure—absolutely sure—they have found the “right” person. Obviously, hiring someone…
Last updated on November 11th, 2025 at 11:49 pm Now, I know you probably didn’t jump out of your chair with excitement when you saw the word “meetings” in the title. It’s a lot more fun to talk about 3D X-rays, lasers and CAD/CAMs than it is to talk about the business of dentistry. But the truth is, when you…
Last updated on November 10th, 2025 at 05:26 pm I got around to writing this article in a roundabout way. For MGE clients, it’s pretty well accepted (and understood) that they need an Office Manager. They also have an idea of what an Office Manager is supposed to do and so on. Outside of MGE’s orbit, the title “Office Manager,”…