Practice Management

Proven methods to organize and run a more efficient, profitable dental practice. Covering leadership, systems, overhead, and day-to-day operations.

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Featured image for “Delegation: How to Make it so the Doctor Can Focus on Patient care”

Practice Management

Delegation: How to Make it so the Doctor Can Focus on Patient care

by John Austin
Sep 9th, 2020
Does any of this sound familiar? Your staff are all busy—but some of the things you want to get done aren’t getting done. Nobody seems to notice when there’s a problem (holes in the schedule, patients leaving without accepting treatment or scheduling, etc.) until it’s too late. You’re interrupted regularly throughout the day while working on patients with questions from…
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Featured image for “Patient Denied for Financing? Try this!”

Practice Management

Patient Denied for Financing? Try this!

by Chris Menkhaus
Jul 15th, 2020
Telling a patient that their credit application was denied can be one of the more uncomfortable aspects of making financial arrangements. If not handled correctly, the patient feels embarrassed and it can get awkward. More importantly, it could also mean that the patient won’t get the treatment they need to improve their oral health. A patient who was “on board”…
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