Last updated on November 13th, 2025 at 01:25 pm Q: My production goes up and down drastically from week to week and month to month. I never know if it’ll be a “good month” or a “bad month.” How can I get my production to be more consistent? A: Thank you for your question! This is an important topic because…
Last updated on November 3rd, 2025 at 09:07 pm Key Performance Indicators (or “KPIs”) are a hot topic right now, and for a good reason! In a nutshell, KPIs would be the more important statistics you would keep to gauge the success and expansion potential for your dental practice. Tracking these gives you a complete picture of your practice along…
Is your dental practice not growing as quickly as you think it should? If so, there’s a good chance this lack of growth has more to do with patient attrition and failures in your hygiene department than it does with your new patient marketing. As I mentioned in last week’s article, I’ve lectured to and met with thousands of dentists…
Last updated on November 4th, 2025 at 12:28 am Should I raise my fees? We get this question often enough from new clients. Ideally you would raise fees a bit every year to keep up with inflation, which (depending on how you look at it) would be anywhere from the low 2% to 3% range. If you want to keep…
Last updated on November 4th, 2025 at 12:31 am As leaders in the practice, the doctor and office manager serve as “models” for office morale. And how they respond to challenges can have a profound impact on the entire team Whether you (or they) know it or not, when things happen, your staff are watching. More specifically, they’re keeping an…
Last updated on November 4th, 2025 at 12:49 am Who’s managing your practice? Sure, you’re the owner/doctor, and you may have an office manager. But who is actively managing the business towards its long-term goals? If you’re like most doctors, well, that would be… no one. The Real World In most practices, the doctor is chairside as much as possible.…