Last updated on November 4th, 2025 at 12:08 pm As the Qualifications Executive at MGE, I not only ensure that clients (and their team members) can apply what they’ve learned, I’m also responsible for troubleshooting lack of application and implementation. With that in mind, I wanted to share what I’ve found to be the two most common “mistakes” made by…
Last updated on November 13th, 2025 at 06:48 pm As one of the main speakers at the MGE Communication and Sales Seminars for the past twenty years, I’ve been asked (and answered) a lot of questions about the subject matter or treatment acceptance in general. With that in mind, I thought it would be fun to draft a blog post…
Last updated on November 13th, 2025 at 07:06 pm I should start this article out with a disclaimer: I have a business background and education. I am not a dentist and therefore don’t have the qualifications to render clinical opinion(s) on how dental problems should or should not be diagnosed. I have worked with the dental industry for over twenty…
Last updated on November 4th, 2025 at 02:45 pm Hygienists play a huge role in the value and growth of a dental practice. Some very smart people have said that, ultimately, a dental practice is only as valuable as its hygiene department—and they wouldn’t be wrong. In fact, a properly run hygiene department should produce at least 30% of the…
Last updated on November 4th, 2025 at 02:49 pm Last minute cancellations are never any fun, regardless of whether you get them on the hygiene or doctor’s schedule. That said, I always found last minute cancellations on the doctor’s schedule to be more problematic—especially with relation to making my production goal. Why? Well, as we know, hygiene appointments vary far…
Last updated on November 4th, 2025 at 02:55 pm Whether you like it, or not, your dental practice is a business. And like with any business, it’s accompanied by many if not all the aspects inherent in managing an organization: human resources, bills, logistics, budgets, marketing, and so on. And with management on the mind, if I had to pick…