Last updated on November 7th, 2025 at 04:03 pm For this week’s blog post, I’d like to run my answer to a dental question I received as a part of my regular “Ask Sabri” column in MGE publications. It’s a question that I receive from a lot of different dentists, so you might find the answer useful. Q: Should I…
Last updated on November 12th, 2025 at 03:27 pm At one time or another, every office goes through a patch of staff-related “drama.” Once discovered, it’s what you do about it that more or less determines a) whether it continues and b) occurs again. And with the impact office “drama” can have on morale, productivity and staff turnover—it’s worth having…
Last updated on November 18th, 2025 at 08:31 pm The quality of customer service—or lack thereof—can make or break the success of a dental practice. You could be on top when it comes to clinical competence, a well-intentioned staff or marketing excellence and still have patients that don’t want to come in the face of a subpar customer service experience.…
What’s the biggest problem or obstacle that the average dentist faces when looking to become more successful? Insurance companies? Competition? Corporate dentistry? The economy? Actually…none of the above. And I’m not saying this from some detached, academic point of view. This is real. My position at MGE has afforded me a unique, real-world perspective on the dental industry. I started…
Last updated on November 12th, 2025 at 01:34 pm What should you be charging for your services? It’s a question we ask ourselves at a number of points in our career. And when it comes to how much you should charge, what “percentile” you should be in, etc. it’s one of those things that don’t have an exact “this is…
Last updated on November 14th, 2025 at 04:54 pm Q: How should I determine what to pay a new staff member? Good question! Obviously, the first step in determining this would be: what position are you hiring for? Obviously, you’re not going to (ever really) pay a receptionist what you’re going to pay an EFDA or what you’d pay a…