Practice Management

Proven methods to organize and run a more efficient, profitable dental practice. Covering leadership, systems, overhead, and day-to-day operations.

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Featured image for “Try This in Your Dental Practice: Lunch and Learn with Your Staff”

Practice Management

Try This in Your Dental Practice: Lunch and Learn with Your Staff

by Jeff Santone
Jul 17th, 2018
How knowledgeable are your staff when it comes to specific procedures of your practice? For that matter, while your staff may not have a viewpoint that a doctorate in dentistry confers, couldn’t they at least have enough information about dental problems and their applicable treatments to adequately communicate their importance? To that end, I want to share a successful action…
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Featured image for “Why Your Practice Needs to be Systems Based”

Practice Management

Why Your Practice Needs to be Systems Based

by Dan Brown
May 23rd, 2018
Considering the statistics, I’d dare to say that the average business owner (or “starter,”) is also pretty darn brave. Case in point: 8 out of 10 businesses in the first 5 years fail. That leaves only 2 out of 10 businesses that survive the first 5 years. Out of the 20% of businesses that survive the first 5 years, 80%…
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Featured image for “3 Techniques to Improve Employee Phone Skills”

Customer Service

3 Techniques to Improve Employee Phone Skills

by Bruce Smoler
Apr 18th, 2018
This week’s blog post comes from MGE client, seminar speaker and Power Program graduate, Dr. Bruce Smoler. Using the practice management information from the MGE Program, Dr. Smoler has tripled his production and collections, and transformed his practice into a tremendously efficient fee-for-service office. The Problem: Phone calls were coming in and we were not converting these calls as well…
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