Practice Management

Proven methods to organize and run a more efficient, profitable dental practice. Covering leadership, systems, overhead, and day-to-day operations.

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Addressing “Office Drama” in a Dental Practice

by Ashley Fuegel

Mar 8th, 2017

At one time or another, every office goes through a patch of staff-related “drama.” Once discovered, it’s what you do about it that more or less determines a) whether it continues and b) occurs again. And with the impact office “drama” can have on morale, productivity and staff turnover—it’s worth having a look at the subject, along with effective remedies.…

Customer Service

How to Create First-Class Customer Service in a Dental Office

by Chris Menkhaus

Mar 1st, 2017

The quality of customer service—or lack thereof—can make or break the success of a dental practice. You could be on top when it comes to clinical competence, a well-intentioned staff or marketing excellence and still have patients that don’t want to come in the face of a subpar customer service experience. We actually have an entire FREE e-book dedicated to…

Case Acceptance

Solving the Biggest Problem in your Dental Practice

by Brian Loesch

Feb 16th, 2017

What’s the biggest problem or obstacle that the average dentist faces when looking to become more successful? Insurance companies? Competition? Corporate dentistry? The economy? Actually…none of the above. And I’m not saying this from some detached, academic point of view. This is real. My position at MGE has afforded me a unique, real-world perspective on the dental industry. I started…

Overhead and Profitability

Fee Schedules – What Should You Charge?

by Gregory A. Winteregg, DDS

Feb 8th, 2017

What should you be charging for your services? It’s a question we ask ourselves at a number of points in our career. And when it comes to how much you should charge, what “percentile” you should be in, etc. it’s one of those things that don’t have an exact “this is it,” type answer. So, I figured I’d provide my…

Hiring

Ask Sabri: Paying New Staff & Buying a Retiring Dentist’s Charts

by Sabri Blumberg

Feb 1st, 2017

Q: How should I determine what to pay a new staff member? Good question! Obviously, the first step in determining this would be: what position are you hiring for? Obviously, you’re not going to (ever really) pay a receptionist what you’re going to pay an EFDA or what you’d pay a hygienist. That aside, pay for certain positions (especially licensed…

Customer Service

The 10-Minute Rule…Don’t Make Your Patients Wait!

by Ken Cirka DMD

Jan 18th, 2017

How We Make This Policy a Reality Note: This week’s blog post comes from special guest Ken Cirka, DMD. An MGE client Power Program Graduate, Dr. Cirka turned his small $200,000 a year Philadelphia office into a powerhouse $3 Million a year dental practice with an average of 125 new patients each month! Through diligent implementation, Dr. Cirka has been…

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