Practice Management

Proven methods to organize and run a more efficient, profitable dental practice. Covering leadership, systems, overhead, and day-to-day operations.

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Customer Service

“Common Sense” Isn’t that Common

Aug 10th, 2016
This post is actually part II of my post from last week: The Difference Between Lowe’s and Home Depot—and How this Applies to Your Dental Practice! If you’d like to read it before reading this post. In a nutshell—at least in my experience, the primary difference between Lowe’s and Home Depot is customer service. And, customer service and experience are…
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Customer Service

The Difference Between Lowe’s and Home Depot – and How this Applies to Your Dental Practice!

Aug 3rd, 2016
What’s the real difference between Lowe’s and Home Depot? And what in the world does this have to do with running your dental practice? I’ll get to that later… Back to my question: What’s the difference? They are both home improvement “superstores” that sell virtually the same stuff. They also have “professional” desks and services for contractors and the like.…
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Practice Management

Is Your Dental Office Location a Problem?

Jun 22nd, 2016
“Is my location the reason why my practice isn’t doing well?” Believe it or not, we hear that question quite a bit. And while you may not find yourself in this situation, you’ve probably heard it from at least one or two of your colleagues. The “reasons” why their location is a problem vary…not good for expansion, can’t see it…
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Case Acceptance

Ask Sabri: Presenting Implant Cases & Sorting Out a High Overhead

May 25th, 2016
Q: How should I present implant cases as opposed to a smaller treatment plan? Presenting an implant case is ultimately not any different than presenting any other larger treatment plan. The primary difference between a small versus large treatment plan is the amount of time you allocate for the presentation. How much time you need when scheduling treatment presentations is…
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