Last updated on November 12th, 2025 at 12:05 am Q: I’ve made it a point this year to focus on getting more new patients. I started marketing a few months ago (mainly mailings and some online) but haven’t seen much in the way of results yet. Any advice? A. I feel your pain. There’s nothing more frustrating than spending money…
Last updated on November 7th, 2025 at 05:39 pm By Alain Sabbah, Partner, Cirrus Consulting Group 1.866.739.9075 asabbah@cirrusconsultinggroup.com Alain Sabbah is a principal at Cirrus Consulting Group, a firm devoted to providing superior dental office lease negotiation and review services to dentists. Alain is a dynamic, hands-on executive with extensive experience in commercial real estate consulting, focusing on tenant representation.…
For this week’s webletter, we have the privilege of offering the article “The Hand Off—Don’t Drop the Ball” on how to handle dental patients by MGE client Laura Hatch, MS, Office Manager of Scripps Rock Dental. Since becoming MGE clients in 2003, Laura and Dr. Tony Hatch have actually built two successful practices, starting out with their Maryland office, which…
Last updated on November 4th, 2025 at 07:08 pm Dental Staff Management: When to Train Staff & How to Monitor Staff Production When You’re Busy with Patients Q: Any suggestions on when to do staff training? Time for staff training should be worked into your office schedule on a weekly basis, usually just before or after normal production hours. The…
Last updated on November 10th, 2025 at 05:36 pm I have been a partner at MGE: Management Experts for the past 21 years. MGE is a training company; we don’t sell or really do consulting, so some may view this article as a self-serving attack on consultants to get more business for MGE. It’s not. Naturally, I’d love to have…
Last updated on November 10th, 2025 at 05:39 pm Many offices have a “morning huddle.” And what’s covered at this meeting varies from office to office. And while many offices coordinate the day’s treatment—very few coordinate how the office will actually achieve their production goals for that day or week. To that end, one of the first things MGE clients…