Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

114 Articles

Subcategories

Filter

Newest

Oldest

A–Z

Consistent Practice Performance – Eliminating “Down” Months!

by Sabri Blumberg

Oct 25th, 2017

This article is from the Ask Sabri column, where dental clients and readers can ask questions to our Deputy COO, Sabri Blumberg, about their dental practice. Have your own question? Submit your question to sabrib@mgeonline.com Q: We’re having problems with consistency in our practice. It seems that one month is up then the next is down, the next is up…

Hiring

Having Trouble Finding the Right Employee for your Dental Office?

by Ashley Fuegel

Jul 26th, 2017

How do you know if you’ve hired the right employee? Very often I see doctors (or office managers) virtually neurotic about hiring the right people. Scouring resumes, doing interviews, using all the tricks they know or have read about to make sure—absolutely sure—they have found the “right” person. Obviously, hiring someone who’s a good fit for your practice is important,…

Customer Service

5 Ways to Improve the Patient Experience

by Gregory A. Winteregg, DDS

Jul 5th, 2017

Is there a dentist that wouldn’t want: Superior patient retention: Loyal patients who stay with the practice long-term and show up for their appointments? Excellent word of mouth with tons of referrals? Numerous positive reviews online (Google, Yelp, etc.)? Beyond great clinical care, these factors are heavily dependent on customer service, a large part of which is the “patient experience”…

Customer Service

One Incredibly Simple Change to Make Your Front Office More Efficient

by Justene Doan, DDS

Jun 14th, 2017

Editor’s Note: MGE Client Justene Doan, DDS practices in the San Diego, CA area with her husband, Roger Tran, DDS. Since first becoming a client, their practice has grown considerably; now a multi-provider practice with two locations, three General Dentists and two specialists. Looking for ways to maintain the highest level of personalized service in a large practice (that is…

Practice Management

Four Meetings You MUST Be Holding in Your Dental Practice

by Gregory A. Winteregg, DDS

Jun 7th, 2017

Now, I know you probably didn’t jump out of your chair with excitement when you saw the word “meetings” in the title. It’s a lot more fun to talk about 3D X-rays, lasers and CAD/CAMs than it is to talk about the business of dentistry. But the truth is, when you sign a lease, you’re in business! And when you’re…

Customer Service

New Patients: How NOT to Ruin Their First Impression

by Neil Winteregg

May 31st, 2017

What is the first impression that new patients (or potential new patients) get from your office? Good? Bad? Indifferent? The answer to this question can have a major effect on: Whether or not they actually make it into the office for their appointment If they come back to the office for treatment and/or hygiene, and Refer their friends and family.…

Ready to Bring

Structure

Back to Your Practice?

If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.

Schedule a Consultation

Looking for something?

Team Management

Consistent Practice Performance – Eliminating “Down” Months!

Having Trouble Finding the Right Employee for your Dental Office?

5 Ways to Improve the Patient Experience

One Incredibly Simple Change to Make Your Front Office More Efficient

Four Meetings You MUST Be Holding in Your Dental Practice

New Patients: How NOT to Ruin Their First Impression

Structure

Explore

About

Resources