Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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Featured image for “Finding a Long-Term Associate Dentist”

Associate Dentists

Finding a Long-Term Associate Dentist

by Sabri Blumberg
Apr 4th, 2018
Q: Any tips for finding an associate doctor who stays with my practice for the long-term? The first thing to understand is that you can’t expect to have total control over the length of time someone stays in your practice. With anyone you hire—a front desk person, associate, etc., you can’t guarantee that they’ll stay with your practice “forever.” That…
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Hiring

Surviving Staff Turnover

by Jeffrey M. Blumberg
Feb 21st, 2018
When a long-term, productive staff member leaves your practice (whatever the reason), what do you actually lose? Beyond their ongoing (and potential future) contributions to your practice, you’ve also lost: Years of experiential track and time spent working together with the rest of the team (i.e. everything they knew how to do, the lines they had to your patients, and…
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Hiring

Where to Find New Dental Office Staff

by Ashley Fuegel
Dec 13th, 2017
Building a great team starts with… finding potential team members. Whether you are adding new employees due to expansion or simply replacing a lost staff member, your success in building a productive dental office staff can often hinge on how you find potential candidates. And with that in mind, there are five “big” mistakes many dentists and office managers make…
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Practice Management

Practice Management: The Secret to a Successful Business

by Jeffrey M. Blumberg
Nov 29th, 2017
“Simplicity is the ultimate sophistication.” — Leonardo da Vinci Just because there is a lot to know about management, does not make it a “complex” subject. It really isn’t. For that matter, when addressing a business (or really any) issue, if I find the “solution” to be too “complex”—I know I’m on the wrong track. Boiled down to simplicity, business…
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Team Management

The Tough Stuff: Letting Employees Go

by Ashley Fuegel
Oct 31st, 2017
What’s the least favorite part of your job? If you’re a manager or executive, you’d probably rank “letting employees go,” at or near the top of the list. Dismissing an employee—no matter how warranted due to poor performance—isn’t a “fun” activity. Unfortunately, it must be done from time to time to maintain the health of your business. Beyond this, the…
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