In the years prior to becoming an MGE client, I suffered from a number of not uncommon problems in my practice: inconsistent production—both for myself and the Hygiene Department, erratic new patient flow, getting the patient to do what they needed instead of just what the insurance covered, and just overall fulfillment as a private practicing dentist. So, I did…

Last updated on November 12th, 2025 at 12:23 am Staff related issues (hiring, training, etc.) are always a hot topic. I recently had an opportunity to answer a question about staff training in my “Ask an MGE Executive” column of our newspaper The Successful Professional. Due to the general relevance of the subject, I offered it up for our webletter.…

Last updated on November 6th, 2025 at 05:33 pm (This is Part II of a two part article on the subject of associates. For Part I, click here.) Dental Practice Associate MGE Perhaps now or some time in the future you’ll think about adding an associate. Whether that time is today or ten years from now, it is best to…

Last updated on November 5th, 2025 at 02:56 pm (This is a two-part series. Part II) Several times a week I field associate-related questions. These come from dentists who need one right away, as well as doctors just entertaining the idea as a future goal. The pros to adding an associate are obvious: more service for your patients, potentially more…

Last updated on November 5th, 2025 at 02:47 pm (This article is part three in a series of three articles covering New Patient Acquisition. For Part I, click here. For Part II, click here.) In Part II of this series, we focused on New Patient Management. I’ll wrap up this week with a look at “Service.” Everything we’ve covered to…