Last updated on November 17th, 2025 at 07:31 pm Q: I’m having a hard time keeping good employees in my practice. How can I minimize staff turnover? A: Thank you for your question! Especially in today’s labor market with more job-hopping than ever, this is an important topic. In any business, regardless of what that business is, you are always…
Last updated on October 31st, 2025 at 05:33 pm Typically, the receptionist position is known as an “entry-level” position. The problem with dubbing it as “entry-level” is that it gives a false idea that the receptionist position isn’t as important as other jobs in the practice—and this simply isn’t true. The receptionist is one of the most important jobs in…
Last updated on October 31st, 2025 at 05:34 pm You hire new staff and they seem to be doing okay…and then they don’t do so well, so you let them go, and then you repeat the cycle. Or you hire new staff and they seem to be doing well… then they give you their two weeks’ notice, and you repeat…
Last updated on October 31st, 2025 at 05:37 pm Picture this: you hired staff to help you with various jobs within your practice. You’re relieved to finally just focus on dentistry! That is, until they start making mistakes and you have to jump in again to put out the fire. Now, it just feels like you’re back at square one,…
Last updated on October 31st, 2025 at 05:44 pm As dentists, we do what we do out of a place of care. Dentistry is not an easy field much of the time, but we do it because we really want to help patients get better. And you know that if a patient has healthy teeth and gums, they’re going to…
Last updated on November 17th, 2025 at 01:48 pm As a dental practice owner, being able to delegate well is vitally important. You can’t be productive or achieve much growth if you’re micromanaging everything while also practicing chairside. So, delegation is a nice idea: “I can focus on treating patients while my office manager and team take care of everything…