Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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Why Making Your Practice Busier Isn’t the Answer: A Smarter Way to Grow

by Chris Menkhaus

Apr 30th, 2025

Introduction: When Growth Starts to Hurt If you’re running a busy dental practice, you’re not alone. Many doctors reach a point where the schedule is packed, the team is running full tilt, and yet it still feels like you’re leaving opportunities—and revenue—on the table. At that point, the natural reaction is to think: “We need to do more. See more…

Hiring

The #1 Mistake That Leads to High Staff Turnover in Dental Practices

by Vicky Prince

Mar 26th, 2025

High staff turnover is a chronic issue in many dental practices, creating operational instability, lowering patient satisfaction, and driving up costs. While there are a number of factors contributing to high employee turnover, one factor stands out above the rest: lack of effective leadership and communication. In this article, we’ll explore why poor leadership and communication are the root cause…

Hiring

How to Build a High-Performing Team in Your Dental Practice

by Chris Menkhaus

Mar 5th, 2025

Creating a successful dental practice is about more than just top-notch clinical care. A strong, well-coordinated team is crucial to delivering exceptional patient experiences and ensuring smooth operations. But how do you build and maintain a high-performing team? It all starts with the right hiring, clear role definitions, and providing growth opportunities. Here’s how to ensure you’re building a team…

Practice Management

Lunch and Learns: Strengthen Your Team with Ease

by Jeff Santone

Feb 12th, 2025

Let’s be honest—running a dental practice is a lot more than just seeing patients and performing procedures. A smooth, well-run office depends on strong teamwork, clear communication, and continuous learning. But finding the time for professional development? That’s where it gets tricky. If you’ve ever tried scheduling a long team meeting or an after-hours training session, you probably know how…

Associate Dentists

Overbooked? Rethinking How Far Ahead to Schedule Patients

by Sabri Blumberg

Feb 5th, 2025

Imagine this: your schedule is packed solid for the next two to three weeks. If a patient called today, the earliest appointment you could offer would be 19 days from now, Wednesday at 10:40 a.m. At first glance, this might seem like a dream scenario—your production is secured, and the future looks bright. But is it really as good as…

Marketing

The Top 5 Profit Killers in Dental Practices

by Jeff Santone

Dec 21st, 2024

Let’s talk about something I hear all the time from dentists: “Why am I working so hard, but barely seeing the payoff?” It’s a tough spot to be in, but here’s the good news—it’s fixable. When we dig into your practice’s numbers, there are usually a few common culprits draining your profitability. Let’s take a closer look at the top…

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