Controversial statement warning: We (dentists) are unwittingly ruining our profession. Yeah…you read that right. There’s something that most of us do (it’s so common, you may have even done it today), that: Negatively affects rapport with patients; and potentially makes them lose trust in us, Creates cancellations and no-shows in our schedule, Is devastating to patient retention and Turns our…
Does the quality of your new patient examination have any bearing on: Long-term patient retention? Referrals? Case Acceptance? Reducing Cancellations and No-Shows? I’ll cut to the chase… YES! In big bold capital letters! I’ve seen this prove out time and again. A high-quality new patient exam that “knocks a patient’s socks off” and leaves them impressed (with you and your…
Leslie Pasco, DDS We’ve all experienced this: an emergency new patient clamors to be seen immediately, comes in for a brief visit to get out of pain, is difficult to work on…and then we never see or hear from them again. As a result, it can be tempting to assume that emergency new patients all neglect their dental health and…
This week’s post is from Dr. Leslie Pasco. She has been practicing for nearly two decades. In the mid-2000s she became an MGE client, and took to the management and executive training quickly! By the time she completed the MGE program she had more than quadrupled her patient base and production at her New York practice. Later on, she relocated…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.