Customer Service

Create a better patient experience at every touchpoint. From first call to follow-up, learn how service impacts retention and case acceptance.

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The Formula for a Predictable, Efficient Schedule

by Sabri Blumberg

Aug 18th, 2026

“I feel like my schedule isn’t as efficient as it could be. Some days everything runs smoothly, and other days it all falls apart. How do I keep a smooth,… Read More…

Associate Dentists

The Hiring Mistake Costing Your Dental Practice

by MGE

Aug 11th, 2026

If you’ve ever posted a job on Indeed and then just sat back and waited, you already know the frustration. Days go by. Maybe a few unqualified applications trickle in…. Read More…

Associate Dentists

How to Keep Your Practice Fully Staffed in a Shifting Climate

by Ashley Fuegel

Jul 14th, 2026

If there’s one message I find myself repeating to clients more than almost any other right now, it’s this: hiring is marketing. When you’re looking to fill a position, you’re… Read More…

Customer Service

How Your Team Can Help Build a Five-Star Reputation

by MGE

Jul 1st, 2026

One of your greatest sources of organic marketing traffic into your practice is the acquisition of: Patient Reviews. Patients love giving back when they have had a truly great experience…. Read More…

Case Acceptance

Why Your Hygiene Schedule Isn’t Filling Up

by Chris Menkhaus

Jun 24th, 2026

I hear it constantly: “Our hygiene schedule has holes in it. Is it just the people in our location? Are they just not the type to come back?” Almost always,… Read More…

Customer Service

6 Tips for Getting Ahold of Patients on the Phone

by Power Client Manager Department

Jul 6th, 2022

One of the most popular questions I get asked is how to get patients back on the schedule. I hear all the time how difficult it is to actually get ahold of patients and get them back in the office. The truth, though, is that it doesn’t have to be difficult, and if you’re running into this same situation, I…

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Customer Service

The Formula for a Predictable, Efficient Schedule

The Hiring Mistake Costing Your Dental Practice

How to Keep Your Practice Fully Staffed in a Shifting Climate

How Your Team Can Help Build a Five-Star Reputation

Why Your Hygiene Schedule Isn’t Filling Up

6 Tips for Getting Ahold of Patients on the Phone

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