Power Client Manager Department

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The First Step to Reducing Overhead & Increasing Profit

Nov 1st, 2023

Last updated on October 31st, 2025 at 04:40 pm Do you know exactly what it costs to run your practice on a day-to-day basis—to cover all your expenses, pay down debt, fuel future growth, and turn a profit? And throughout the month, do you know if production is on track to cover these costs? If you’re like a lot of…

Team Management

The Two Keys to Being a Great Dental Office Receptionist

Aug 31st, 2022

Last updated on October 31st, 2025 at 05:33 pm Typically, the receptionist position is known as an “entry-level” position. The problem with dubbing it as “entry-level” is that it gives a false idea that the receptionist position isn’t as important as other jobs in the practice—and this simply isn’t true. The receptionist is one of the most important jobs in…

Leadership

4 Tips for Building a Reliable Dental Team You Can Count On

Jul 13th, 2022

Last updated on October 31st, 2025 at 05:37 pm Picture this: you hired staff to help you with various jobs within your practice. You’re relieved to finally just focus on dentistry! That is, until they start making mistakes and you have to jump in again to put out the fire. Now, it just feels like you’re back at square one,…

Customer Service

6 Tips for Getting Ahold of Patients on the Phone

Jul 6th, 2022

Last updated on October 31st, 2025 at 05:39 pm One of the most popular questions I get asked is how to get patients back on the schedule. I hear all the time how difficult it is to actually get ahold of patients and get them back in the office. The truth, though, is that it doesn’t have to be difficult,…

Hiring

4 Tips to Help You Retain Employees Long-term

Apr 20th, 2022

You’ve finally found and hired a great team member—yay! But, now what? Recently, Chris Menkhaus shared how to find great team members for your dental practice (if you haven’t read it yet). But what comes after that? Do you just show them their desk and let them get to work? If you’ve ever hired someone you thought was a great…

Team Management

Improving Coordination in Your Practice

Feb 2nd, 2022

Last updated on November 3rd, 2025 at 02:54 pm The main reason for upsets between staff in your practice is due to lack of coordination. I see it all the time and it’s actually a very easy fix! Your employees are a team, meaning they should be working together towards a common goal. When your staff know what they should…

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