Last updated on November 17th, 2025 at 03:09 pm Controversial statement warning: We (dentists) are unwittingly ruining our profession. Yeah…you read that right. There’s something that most of us do (it’s so common, you may have even done it today), that: Negatively affects rapport with patients; and potentially makes them lose trust in us, Creates cancellations and no-shows in our…
Last updated on November 18th, 2025 at 05:38 pm Welcome back! This is the second part in my series on the exact steps you need to take to get comprehensive treatment plans accepted. In case you missed the first couple steps, read part one. Now we’ll continue with Step 3: 3. Present the optimum treatment plan. A compilation of information from…
Last updated on November 12th, 2025 at 02:31 pm Six months out of dental school, I discovered that at least 8 out of 10 patients had the same six objections on going ahead with their treatment plans: “I’m only doing what the dental insurance covers.” “I have no money.” “File a predetermination of benefits for me.” “I need to talk…
When it comes to dental case acceptance, you’ve probably heard this: “I only want to do what my insurance will pay for.” Some of you might have heard it today! The question is—what should you do when you hear it? In this webletter and accompanying video, I wanted to give you five simple tips that might help a patient get…
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