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Case Acceptance

How to Effectively Handle Patient Objections – Part II

Nov 13th, 2014
Last updated on November 4th, 2025 at 07:14 pm (Note: This is part two of a two-part post about overcoming patient objections. To read part one). In last week’s post, (read part one), I covered the basics of effectively handling patient objections. Specifically: The first rule for handling any objection, “Faulty” versus “real” objections, My “top-six” list of patient objections…
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Overhead and Profitability

Maintaining a High Quality of Care While Expanding

Aug 15th, 2012
If you’re doing things right, your business should be growing. While expansion and growth can be desirable, it can also carry along with it a slew of new challenges (or headaches). For a dentist (or other health care practitioner), a growing practice eventually translates into more staff and providers (associate doctors or possibly partners). Many things can “derail” during expansion…
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