A dynamic and entertaining speaker, with over twenty years of experience as an executive in the business world and in the dental industry, Jeff has lectured to over 10,000 dental professionals and their teams. At the helm of MGE as the Chief Operating Officer for the last twenty years, Jeff has engineered incredible year-over-year expansion, resulting in over 500% growth overall. MGE clients also see the most rapid growth in the industry—with an average growth rate of 232% over five years—and Jeff's design and oversight of the MGE program is a major part of that.
Adding an associate can be one of the best decisions you make for your practice, or one of the worst. The difference usually comes down to preparation. Let’s assume you… Read More…
If you’re a GP who is getting a healthy flow of new patients and retaining a decent amount with continuously growing recall, you will eventually run into a good problem: You need more help. At some point, one doctor just isn’t enough. There’s only so much one person can do, no matter how efficient they are. And if recall keeps…
How much marketing do you do to your existing patient base? You know – patients of record? If you’re the average practice? Little to none. Maybe you send out a back-to-school mailer. Or a “use it or lose it” letter in November about insurance benefits. But, other than that? Most marketing in dentistry is aimed at new patients. Which believe…
Have you ever heard the term “boiling a frog?” Yeah, I know. It’s a little gross. But it’s particularly applicable to what’s happening right now with overhead and profitability in dentistry. The metaphor is simple: If you drop a frog into boiling water, it jumps out immediately. But if you put it in cool water and slowly heat it up,…
What are your thoughts on cross training your team? Is it worth it? Good idea? Bad one? This is a subject I’ve been regularly asked about throughout my career. And my answer is always the same: Cross-training can be a great idea when you do it right, or a really horrible idea that negates all sense of accountability in your…
Do you have a real, workable, yearly planning process for your practice? For most, when I ask this question, the answer is… no. And look, people make New Year’s resolutions all the time – to start hitting the gym, get healthy, etc.- but that’s not what I’m referring to here. I’m talking about planning for your business. Now, again, for…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.