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Featured image for “The Tough Stuff: Letting Employees Go”

Team Management

The Tough Stuff: Letting Employees Go

by Ashley Fuegel
Oct 31st, 2017
What’s the least favorite part of your job? If you’re a manager or executive, you’d probably rank “letting employees go,” at or near the top of the list. Dismissing an employee—no matter how warranted due to poor performance—isn’t a “fun” activity. Unfortunately, it must be done from time to time to maintain the health of your business. Beyond this, the…
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Featured image for “Having Trouble Finding the Right Employee for your Dental Office?”

Hiring

Having Trouble Finding the Right Employee for your Dental Office?

by Ashley Fuegel
Jul 26th, 2017
How do you know if you’ve hired the right employee? Very often I see doctors (or office managers) virtually neurotic about hiring the right people. Scouring resumes, doing interviews, using all the tricks they know or have read about to make sure—absolutely sure—they have found the “right” person. Obviously, hiring someone who’s a good fit for your practice is important,…
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Featured image for “Addressing “Office Drama” in a Dental Practice”

Practice Management

Addressing “Office Drama” in a Dental Practice

by Ashley Fuegel
Mar 8th, 2017
At one time or another, every office goes through a patch of staff-related “drama.” Once discovered, it’s what you do about it that more or less determines a) whether it continues and b) occurs again. And with the impact office “drama” can have on morale, productivity and staff turnover—it’s worth having a look at the subject, along with effective remedies.…
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Featured image for “Ask Sabri: Hiring, Firing & Boosting Hygiene Production”

Hiring

Ask Sabri: Hiring, Firing & Boosting Hygiene Production

by Sabri Blumberg
Nov 25th, 2015
Q: A couple of staff quit and are badmouthing me in the community. Is there something I can do about it? While reasons can vary, many people will badmouth like this when there is an unhandled upset about something. Now, there are usually signals that this upset exists before they quit (or are let go). So if possible (and appropriate),…
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