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Featured image for “Why Your Staff Don’t Listen to You”

Leadership

Why Your Staff Don’t Listen to You

What’s the biggest practice management issue in dentistry? Hint: It’s not new patients, insurance companies or case acceptance. While these (and other issues) do exist and need to be addressed, they’re not, by survey, the biggest “problem” dentists have with relation to practice management. Based on the title of this article (or your own personal experience), you know what the…
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Overhead and Profitability

A Dentist’s Guide to a Safe Office Lease Renewal

Oct 8th, 2014
By Alain Sabbah, Partner, Cirrus Consulting Group 1.866.739.9075 asabbah@cirrusconsultinggroup.com Alain Sabbah is a principal at Cirrus Consulting Group, a firm devoted to providing superior dental office lease negotiation and review services to dentists. Alain is a dynamic, hands-on executive with extensive experience in commercial real estate consulting, focusing on tenant representation. Over the years, Alain has taught thousands of dentists…
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Customer Service

The Hand Off – Don’t Drop the Ball

Sep 17th, 2014
For this week’s webletter, we have the privilege of offering the article “The Hand Off—Don’t Drop the Ball” on how to handle dental patients by MGE client Laura Hatch, MS, Office Manager of Scripps Rock Dental. Since becoming MGE clients in 2003, Laura and Dr. Tony Hatch have actually built two successful practices, starting out with their Maryland office, which…
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Marketing

Five Ways to Get More New Patients!

Sep 10th, 2014
Let’s start off fast: I want to give you what I’ve found to be the top five things that you can implement internally right away to get more new dental patients. I could actually write an article about each one. But I’ll tell you what I’m most interested in: go over these points in your next staff meeting and, with…
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