Jeff Santone

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If You Build It They May Not Come–4 Things to Consider Before Expanding Your Practice

Mar 17th, 2021

Last updated on November 3rd, 2025 at 06:58 pm So, you feel like you’ve hit a ceiling with production, and are considering expanding your office—whether it’s moving to a completely new location or some form of an addition to your current office. Before you make any decisions, I wanted to share a few points to consider, as one of the…

Hygiene & Recall

What is Your Hygiene Department’s Maximum Potential?

Nov 20th, 2019

Last updated on November 18th, 2025 at 05:52 pm Did you know that your Hygiene Department alone should cover your entire practice’s overhead? Yup! It’s not only possible—it’s not hard to achieve. And a large part of this is getting your overdue and inactive patients to come back. In my previous two articles, “Should Dentists Focus on Active or Total…

Hygiene & Recall

Are You Losing Patients? Why Your Dental Practice Isn’t Growing!

Nov 13th, 2019

Is your dental practice not growing as quickly as you think it should? If so, there’s a good chance this lack of growth has more to do with patient attrition and failures in your hygiene department than it does with your new patient marketing. As I mentioned in last week’s article, I’ve lectured to and met with thousands of dentists…

Hygiene & Recall

Should Dentists Focus on Active or Total Patient Count?

Nov 6th, 2019

Last updated on November 4th, 2025 at 12:24 am What’s the difference between active charts and total charts? And as a practice owner, which way should you be viewing it? As an executive at MGE, I’m out lecturing to dentists just about every week. For that matter, over the past 10 years I’ve lectured to and met with several thousand…

Hygiene & Recall

Patient Reactivation: How to Successfully Get Overdue Patients Back on the Hygiene Schedule

May 1st, 2019

Last updated on November 4th, 2025 at 11:21 am One of the direct ways to increase productivity is by reactivating overdue or “inactive” patients and getting them back into the practice via the hygiene schedule. I’ve always thought that the only thing better than a new patient was an existing one that hasn’t been into the practice for a while.…

Customer Service

5 Ways to Make Your Dental Office Stand Out from Everyone Else!

Apr 24th, 2019

Last updated on November 4th, 2025 at 11:25 am If you’re sitting down at the end of the day wondering why you’re not getting more referrals…well, you need to read this post. Referrals don’t have to be hard to come by. In fact, you can steadily increase your new patient numbers every month—it just takes a little out-of-the-box thinking. If…

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Jeff Santone

If You Build It They May Not Come–4 Things to Consider Before Expanding Your Practice

What is Your Hygiene Department’s Maximum Potential?

Are You Losing Patients? Why Your Dental Practice Isn’t Growing!

Should Dentists Focus on Active or Total Patient Count?

Patient Reactivation: How to Successfully Get Overdue Patients Back on the Hygiene Schedule

5 Ways to Make Your Dental Office Stand Out from Everyone Else!

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