Last updated on November 10th, 2025 at 06:30 pm In my seminar, The Art of Scheduling Productively, I cover nineteen scheduling “policies” or rules that have been proven to increase productivity and efficiency. In this webletter, I wanted to expand on three of these rules which are easy to implement and can produce a fairly quick change in your productivity.…
Last updated on November 6th, 2025 at 07:09 pm What is an “active patient”? Depending on who you ask, it can be any patient who’s been in for some kind of service in the past year or two. From my experience, it’s normally defined as a patient who’s been in within the last two years. OK then. How would you…
Last updated on November 6th, 2025 at 07:27 pm Consistently maintaining a productive (and efficient) schedule can be a challenge. If you’re having problems with your schedule (i.e., not productive enough, too many cancellations and no-shows, etc.) the first place to start would be your scheduling policy. Now, I know there are quite a few variables or “reasons” that combined…