Practice Management

Proven methods to organize and run a more efficient, profitable dental practice. Covering leadership, systems, overhead, and day-to-day operations.

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4 Traits That Set You Apart from DSOs

by Sabri Blumberg

Jul 23rd, 2025

If you’ve recently heard that a big DSO (Dental Service Organization) opened up across town—or even next door, you’re probably wondering, “How am I supposed to compete with that?” I get it. On the surface, it looks intimidating. They’ve got the big signs, the massive marketing budgets, and they seem to be everywhere all at once. But let me stop…

Hiring

Do You Need a Treatment Coordinator—Or More Than One?

by Sabri Blumberg

Jul 17th, 2025

In any thriving dental practice, treatment acceptance and follow-through are critical to both patient health and practice success. Managing this process effectively can be a challenge without a well-structured approach—and that’s where a Treatment Coordinator comes in. A Treatment Coordinator is essentially the sales department of a dental office, guiding patients through the financial and logistical aspects of their care.…

Hiring

Why do Many Case Presentations FAIL?

by Jeff Santone

Jul 9th, 2025

You present a treatment plan—maybe crowns, implants, or a full-mouth rehab—and the patient says, “Thanks, I’ll think about it.” They leave. Maybe they do what insurance covers. But the full case? It walks out the door. The treatment was clinically sound. Financing was available. You explained it clearly. So what went wrong? It wasn’t the cost. It was the time.…

Hiring

Staff Retention Strategies That Actually Work

by Ashley Fuegel

Jul 2nd, 2025

Finding good staff… this seems to be a never-ending problem for so many dental offices. Maybe you have good staff already and don’t even know it. Or maybe you know it, but you are just waiting for the day they leave you because “the good ones always do.” Well, I want to help you with that! Retention is the sought-after…

Hiring

Finding the Right Office Manager for Your Dental Practice

by Sabri Blumberg

Jun 24th, 2025

Finding the right office manager is one of the most important leadership decisions you’ll make in your dental practice. When it comes to hiring, two key questions always come up: “What traits should I be looking for? Is it better to promote someone from within or hire from outside the practice?” Here’s a breakdown of how to make the right…

Hiring

These 5 Micro-Mistakes May Be Costing You Good Staff

by Ashley Fuegel

Jun 4th, 2025

I want to go over a few small—but costly—mistakes I see practice owners and managers make when it comes to staff. These are things that seem minor in the moment, but they add up and often lead to losing potentially great team members. The good news? They’re totally avoidable. Hiring When You Know It’s Not a Fit You’ve got the…

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Practice Management

4 Traits That Set You Apart from DSOs

Do You Need a Treatment Coordinator—Or More Than One?

Why do Many Case Presentations FAIL?

Staff Retention Strategies That Actually Work

Finding the Right Office Manager for Your Dental Practice

These 5 Micro-Mistakes May Be Costing You Good Staff

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