Welcome back everyone! This week’s post is part 2 of a four-part series on “Ten Rules for Presenting BIG Cases”. If you missed last week’s blog post, here’s Part I, where I covered the first two rules. Now we’ll discuss rules 3 and 4… Rule 3: The Exam—Don’t Scare the Patient Away! I realized one day that I could easily…
Think back to the last “big” case you presented. Did the patient move ahead with it? And by that I mean all of it—rather than doing it “piece by piece,” or just “what insurance covered”? How about the one before that? Depending on your success (or lack thereof) on this subject, you may have wondered if there was a series…
Q: I’d like to get my patients more “involved” in the treatment presentation process. Any suggestions? Thank you for your question. And yes, I do have a few general suggestions. If you want patients more involved in the process, you have to INCLUDE them in it! Don’t talk AT them. Talk WITH them. Make sure the patient is still “with”…
Comprehensive case acceptance is far easier when the entire team is on board. And by that I mean you want one and all aligned with the mission of providing your patients with the best possible care to help them live healthier, longer lives. With this in mind, there are five critical roles pertaining to case acceptance which can easily break…
(Note: this is part one of a two-part post about overcoming patient objections. Part Two.) After 13 years in private practice (two of them as an MGE client), I came on board with the company as a partner. This year (2014) I’ll be celebrating my 20th anniversary with the company. As you could imagine, in two decades I’ve evaluated the…
Q: I’ve made it a point this year to focus on getting more new patients. I started marketing a few months ago (mainly mailings and some online) but haven’t seen much in the way of results yet. Any advice? A. I feel your pain. There’s nothing more frustrating than spending money and failing to see the expected return! First off,…
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