At MGE, we focus on training the doctor to address patients’ objections to moving ahead with needed treatment. While much of the training is also addressed to the rest of the team, we find that the doctor—in addition to being the most knowledgeable about any given treatment plan—generally has more credibility/sway with patients compared to anyone else in the office.…
Six months out of dental school, I discovered that at least 8 out of 10 patients had the same six objections on going ahead with their treatment plans: “I’m only doing what the dental insurance covers.” “I have no money.” “File a predetermination of benefits for me.” “I need to talk to my spouse.” “I have to think about it.”…
Q: How should I handle a patient who only wants to do what their insurance pays for? Not an uncommon problem! For me, I’d handle it like this: Explain the difference between regular insurance (car, home, health) and dental insurance. Make them understand WHY it’s unworkable to do only what their insurance covers. I’ll elaborate… 1. Explain the difference between…
Third party financing options for patients are great, but a lot of times practices will use them as a crutch, and if the patient’s online application gets declined there’s no back up plan. In this Tip of the Week, Dr. Greg Winteregg discusses what to do if your patient is declined for financing so you still get a “YES!” from…
You would be hard pressed to find a dentist that would not want to increase his collections without an appreciable increase in overhead. After all, if you are paying your bills now and were to increase your collections by $10,000 to $20,000 per month without much of an increase in overhead—that additional money is profit. The question is: How do…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.