Dental marketing has a terrible reputation. Ask most dentists about it and you’ll hear frustration, skepticism, and a long list of things they’ve already tried: billboards, radio, postcards, Google ads, social media. Money spent, effort made, and very little to show for it. The conclusion is almost always the same: “Marketing doesn’t work.” But that conclusion is usually wrong. Marketing…
How much marketing do you do to your existing patient base? You know – patients of record? If you’re the average practice? Little to none. Maybe you send out a back-to-school mailer. Or a “use it or lose it” letter in November about insurance benefits. But, other than that? Most marketing in dentistry is aimed at new patients. Which believe…
In any thriving dental practice, treatment acceptance and follow-through are critical to both patient health and practice success. Managing this process effectively can be a challenge without a well-structured approach—and that’s where a Treatment Coordinator comes in. A Treatment Coordinator is essentially the sales department of a dental office, guiding patients through the financial and logistical aspects of their care.…
I’d rather do three things well than ten things for crap… It’s a “mantra” (for lack of a better word) I’ve operated on for quite some time. And it’s served me well – especially when it comes to helping clients. And to make this more palatable – let’s come up with a nice way of saying this. How about: Better…
Last updated on November 4th, 2025 at 02:52 pm Poor treatment acceptance can create a lot of problems in a dental practice. For the dentist, it means performing less of the type of dental treatment that they enjoy. It’s more single tooth dentistry in lieu of quadrant dentistry, especially if patients aren’t accepting comprehensive treatment. From an overall practice perspective,…
Last updated on November 11th, 2025 at 01:49 pm In this week’s post, I wanted to cover a few simple things that you can immediately apply to boost case acceptance (and production): 1. When patients have treatment that is pending, be sure to present/discuss it with them every time you see them. You may think the patient who said he…
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