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5 Ways to Make Your Dental Office Stand Out from Everyone Else!

Apr 24th, 2019

If you’re sitting down at the end of the day wondering why you’re not getting more referrals…well, you need to read this post. Referrals don’t have to be hard to come by. In fact, you can steadily increase your new patient numbers every month—it just takes a little out-of-the-box thinking. If you’d like to increase your referrals, you need to…

Customer Service

5 Ways to Improve the Patient Experience

by Gregory A. Winteregg, DDS

Jul 5th, 2017

Is there a dentist that wouldn’t want: Superior patient retention: Loyal patients who stay with the practice long-term and show up for their appointments? Excellent word of mouth with tons of referrals? Numerous positive reviews online (Google, Yelp, etc.)? Beyond great clinical care, these factors are heavily dependent on customer service, a large part of which is the “patient experience”…

Customer Service

Customer Service & Patient Experience

by Cecilia Sorelle, DDS

May 3rd, 2017

We opened our office in April of 2015 in New York (Queens). There’s no shortage of competition in our area; on our street alone there are seven other dental offices. We started out looking to do something great, so when considering ways to make our practice stand out, we stuck with what we were passionate about: creating a highly positive…

Customer Service

The Difference Between Lowe’s and Home Depot – and How this Applies to Your Dental Practice!

by Jeffrey M. Blumberg

Aug 3rd, 2016

What’s the real difference between Lowe’s and Home Depot? And what in the world does this have to do with running your dental practice? I’ll get to that later… Back to my question: What’s the difference? They are both home improvement “superstores” that sell virtually the same stuff. They also have “professional” desks and services for contractors and the like.…

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patient experience

5 Ways to Make Your Dental Office Stand Out from Everyone Else!

5 Ways to Improve the Patient Experience

Customer Service & Patient Experience

The Difference Between Lowe’s and Home Depot – and How this Applies to Your Dental Practice!

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