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Hiring

Staff Retention Strategies That Actually Work

Jul 2nd, 2025
Finding good staff… this seems to be a never-ending problem for so many dental offices. Maybe you have good staff already and don’t even know it. Or maybe you know it, but you are just waiting for the day they leave you because “the good ones always do.” Well, I want to help you with that! Retention is the sought-after…
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Hiring

Finding the Right Office Manager for Your Dental Practice

Jun 24th, 2025
Last updated on November 20th, 2025 at 12:11 am Finding the right office manager is one of the most important leadership decisions you’ll make in your dental practice. When it comes to hiring, two key questions always come up: “What traits should I be looking for? Is it better to promote someone from within or hire from outside the practice?”…
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Hiring

These 5 Micro-Mistakes May Be Costing You Good Staff

Jun 4th, 2025
I want to go over a few small—but costly—mistakes I see practice owners and managers make when it comes to staff. These are things that seem minor in the moment, but they add up and often lead to losing potentially great team members. The good news? They’re totally avoidable. Hiring When You Know It’s Not a Fit You’ve got the…
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Hiring

Bringing on an Associate? Avoid Making These 3 Mistakes

May 28th, 2025
Last updated on November 3rd, 2025 at 11:47 pm Bringing a new associate into your dental practice should mark a time of growth, increased patient access, and a lighter load for the senior dentist. But too often, it becomes a source of stress, patient dissatisfaction, or internal conflict. Why? Because integrating a new associate isn’t just about filling a chair—it’s…
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Case Acceptance

These 3 Numbers Are Controlling Your Practice (And Most Dentists Don’t Track Them)

May 14th, 2025
Last updated on November 3rd, 2025 at 11:53 pm Case Acceptance. Call Conversion. Attrition. The KPIs That Tell the Truth About Your Business. Let’s get something straight: If you’re not tracking your KPIs, you don’t really know what’s happening in your practice. You might feel busy. You might think things are “okay.” But without hard data, you’re operating on assumptions.…
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