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Customer Service

The Hand Off – Don’t Drop the Ball

Sep 17th, 2014
For this week’s webletter, we have the privilege of offering the article “The Hand Off—Don’t Drop the Ball” on how to handle dental patients by MGE client Laura Hatch, MS, Office Manager of Scripps Rock Dental. Since becoming MGE clients in 2003, Laura and Dr. Tony Hatch have actually built two successful practices, starting out with their Maryland office, which…
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Marketing

Five Ways to Get More New Patients!

Sep 10th, 2014
Let’s start off fast: I want to give you what I’ve found to be the top five things that you can implement internally right away to get more new dental patients. I could actually write an article about each one. But I’ll tell you what I’m most interested in: go over these points in your next staff meeting and, with…
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Marketing

Non-Traditional Dental Marketing: Get More New Patients with Community PR Events!

Aug 20th, 2014
Before we get into the non-traditional dental marketing, the bulk of dental marketing fits within a relatively limited scope: The internet (website, pay-per-click, social media, email marketing, etc.) Direct mail (postcards, newsletters, and so on) Internal marketing The liability associated with this is easy to see: the more people take the same road—the more clogged (full of traffic) that road…
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