Hiring

Find and hire the right people for your practice. Learn how to identify, interview, and select team members who contribute to growth.

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Why do Many Case Presentations FAIL?

by Jeff Santone

Jul 9th, 2025

You present a treatment plan—maybe crowns, implants, or a full-mouth rehab—and the patient says, “Thanks, I’ll think about it.” They leave. Maybe they do what insurance covers. But the full case? It walks out the door. The treatment was clinically sound. Financing was available. You explained it clearly. So what went wrong? It wasn’t the cost. It was the time.…

Hiring

Staff Retention Strategies That Actually Work

by Ashley Fuegel

Jul 2nd, 2025

Finding good staff… this seems to be a never-ending problem for so many dental offices. Maybe you have good staff already and don’t even know it. Or maybe you know it, but you are just waiting for the day they leave you because “the good ones always do.” Well, I want to help you with that! Retention is the sought-after…

Hiring

Finding the Right Office Manager for Your Dental Practice

by Sabri Blumberg

Jun 24th, 2025

Last updated on November 20th, 2025 at 12:11 am Finding the right office manager is one of the most important leadership decisions you’ll make in your dental practice. When it comes to hiring, two key questions always come up: “What traits should I be looking for? Is it better to promote someone from within or hire from outside the practice?”…

Hiring

These 5 Micro-Mistakes May Be Costing You Good Staff

by Ashley Fuegel

Jun 4th, 2025

I want to go over a few small—but costly—mistakes I see practice owners and managers make when it comes to staff. These are things that seem minor in the moment, but they add up and often lead to losing potentially great team members. The good news? They’re totally avoidable. Hiring When You Know It’s Not a Fit You’ve got the…

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Bringing on an Associate? Avoid Making These 3 Mistakes

by Vicky Prince

May 28th, 2025

Last updated on November 3rd, 2025 at 11:47 pm Bringing a new associate into your dental practice should mark a time of growth, increased patient access, and a lighter load for the senior dentist. But too often, it becomes a source of stress, patient dissatisfaction, or internal conflict. Why? Because integrating a new associate isn’t just about filling a chair—it’s…

Hiring

The #1 Mistake That Leads to High Staff Turnover in Dental Practices

by Vicky Prince

Mar 26th, 2025

Last updated on November 14th, 2025 at 03:04 pm High staff turnover is a chronic issue in many dental practices, creating operational instability, lowering patient satisfaction, and driving up costs. While there are a number of factors contributing to high employee turnover, one factor stands out above the rest: lack of effective leadership and communication. In this article, we’ll explore…

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Hiring

Why do Many Case Presentations FAIL?

Staff Retention Strategies That Actually Work

Finding the Right Office Manager for Your Dental Practice

These 5 Micro-Mistakes May Be Costing You Good Staff

Bringing on an Associate? Avoid Making These 3 Mistakes

The #1 Mistake That Leads to High Staff Turnover in Dental Practices

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